SHIPPING & EXCHANGES

We offer free shipping on orders over $99 in Canada and the US.

Shipping - We process orders within 1-3 business days. Shipping times are between 1-5 business days in Canada and 5-7 business days in the USA, depending on the carrier. 

Exchanges & Returns - We don’t offer exchanges or returns; however, if there is a mistake with your order, if you react to any products, or if any products arrived damaged, we are here to help. Please email us at hello@lohnofficial.com within 7 days of delivery and include your order number, a description of the mistake or reaction or a photo of the damage.